The #1 AI Towing Dispatcher. Stop Missing Calls 24/7.
Automate your dispatching with Tow Deputy — the AI towing receptionist that answers every call, quotes your exact prices, collects vehicle & location details, and dispatches to your closest driver — even at 3 AM.
"Yeah, I'm at the Shell station on Murfreesboro Pike near the airport — I think it's around Exit 216? My buddy's truck, a 2019 Ram 1500, it's got a busted serpentine belt and it's leaking fluid. It's not driveable. I need it taken to the nearest open mechanic shop."
— TRY SAYING THIS TO THE AI
What Sets Us Apart
Not Just Another Answering Service.
A fully intelligent AI dispatcher that handles pricing, payments, and pinpoint locations — all on a single phone call.
01
Smart Pricing Engine
Your Prices. Your Rules. Quoted Instantly by AI.
Configure every variable that affects your tow pricing — base hook-up rate, cost per mile from HQ to pickup, vehicle type surcharges, vehicle issue surchages, after-hours fees, and more! Our AI calculates and quotes your exact price to every caller in real time. No guesswork, no callbacks.
Mileage-based pricing from your HQ to pickup
Vehicle type & weight class surcharges
Night-Time surcharges
Fully editable from your dashboard — no code
02
Location Intelligence
Understands Locations the Way People Say Them.
Callers don't give GPS coordinates. They say "the Walmart on Broadway" or "across from the Shell station off I-24." Our AI resolves landmarks, intersections, and relative descriptions into exact addresses for both pickup and drop-off — no human clarification needed. In rare cases where Tow Deputy fails to understand a customers location, then we send an online form for users to easily input their current geo-location information.
Resolves landmarks, stores & intersections
Handles both pickup & drop-off locations
Works with highway exits, mile markers & relative cues
03
Deposit Collection
Collect Deposits Before the Truck Rolls.
No more chasing payments or no-shows. The AI collects a deposit over the phone via a secure SMS payment link — and the money goes straight to your Stripe merchant account. You're paid before the driver even leaves the yard.
Deposits go directly to your Stripe account
Secure SMS payment links — PCI compliant
Reduce no-shows and wasted dispatches
1 · Customer Calls›2 · AI Quotes Price›3 · SMS Pay Link›4 · Deposit Received
S
Stripe Connect
Deposit received · just now
$75.00
Paid
04
Seamless Integration
Keep Your Number. Or Use Ours.
Tow Deputy works two ways. Keep your existing business number and use simple call forwarding — no porting, no changes to your Google listing, no reprinting anything. Or, we provide you with a dedicated AI phone number you can swap in everywhere you currently display your business number: Google Business Profile, Facebook, your website, and beyond. Either way, your customers reach the AI seamlessly and you're live in under 24 hours.
Works with your existing number or use our dedicated AI number
Simple call forwarding — or swap your AI number into Google, Facebook & your website
Go live in under 24 hours
Zero disruption to your current operations
Results that hit the Bottom Line
We don't just answer phones. We capture jobs that used to go to the next company on the list.
+12 Jobs/Week
"I'm a one-man operation — I drive the truck. When I'm winching a car out of a ditch or strapping a vehicle down, I can't answer the phone if a call comes in. Before Tow Deputy, those calls just went to voicemail and I'd lose the job. Now the AI picks up, gets all the details, and texts me the summary. I just glance at my phone and decide if I can take it."
Mike R.
Owner-Operator, Mike's Towing
-90% Dispatch Overhead
"We run 14 trucks across three counties. We used to need two full-time dispatchers around the clock. Tow Deputy handles the intake perfectly — vehicle type, drivetrain, exact location, the whole nine. The structured data feeds right into our routing, so we always send the closest available driver. We cut our dispatch overhead by 90% and our average response time dropped by 8 minutes."
Sarah L.
Operations Manager, Tri-County Towing
100% Call Answer Rate
"I set it up specifically for the 12AM–6AM window. I used to wake up to every single call, half of them just price shoppers. Now Tow Deputy screens everything — it collects the info, qualifies the job, and only wakes me up with a call if it's a confirmed, high-paying call. I'm sleeping through the night again and still catching every legitimate job."
Amer K.
Owner-Operator, Nighthawk Recovery
Smarter Intake. Faster Dispatch. More Jobs Completed.
Every call the AI answers is structured data — vehicle type, drivetrain, exact location, passenger count. That means your dispatch isn't guessing. The closest available driver gets the job instantly, cutting response times and letting you service more calls per shift.
How does an AI answering service handle after-hours towing dispatch?
Missed after-hours calls cost towing companies an average of $150 per lockout or local tow. We let you configure your own pricing model so you can easily edit your after-hours upcharge alongside other variables like price/mile & tranmission type upcharge. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via an Alert Call & SMS directly to on-call drivers.
How does Tow Deputy push call data into platforms like Towbook and Omadi?
After every call, we're planning for Tow Deputy to fire a real-time webhook containing structured intake fields — vehicle type, drivetrain, exact coordinates, and service requested — directly into your phone via SMS, Towbook, or Omadi account, so the closest available driver gets the assignment without any manual re-entry.
How much more revenue can a towing company capture by eliminating missed calls?
Operators using Tow Deputy report servicing 30% more calls per shift because every inbound call is answered and dispatched — not lost to voicemail. At an average job value of $150, capturing just five extra calls per week adds over $3,000 in monthly revenue.
Straight answers for towing company owners comparing AI dispatch software, answering services, and hiring dispatchers.
An AI towing dispatcher is software that answers your towing company's phone calls with a natural-sounding AI voice, collects the job details — vehicle make and model, drivetrain, exact pickup and drop-off location, and problem type — quotes your prices, and dispatches the job to your closest available driver. Tow Deputy does this 24/7, so no call ever goes to voicemail.
An AI towing receptionist answers every inbound call instantly, day or night, and handles the full intake conversation: it identifies the service needed (tow, lockout, jump start, winch-out), captures the caller's location even when they only describe landmarks, quotes an accurate price from your rate card, and can collect a deposit by secure SMS payment link before the truck rolls.
Missed after-hours calls cost towing companies an average of $150 per lockout or local tow. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via Call Alert & SMS directly to on-call drivers. You choose which jobs wake you up and which get scheduled for the morning.
Yes. Tow Deputy's smart pricing engine uses your rate card — base hook-up rate, cost per mile, vehicle type surcharges, and after-hours fees — to calculate and quote your exact price to every caller in real time. Every variable is editable from your dashboard with no code.
Yes. The AI can send the caller a secure, PCI-compliant SMS payment link during the call and collect a deposit that goes straight to your Stripe merchant account — so you're paid before the driver leaves the yard, reducing no-shows and wasted dispatches.
Native integrations with Towbook, Omadi, and other major towing management platforms are coming soon! We're actively building these connections and they'll be available in the near future. In the meantime, Tow Deputy delivers full call intake details — vehicle info, exact location, service type, and customer contact — directly to you via SMS and the Tow Deputy app so your dispatch workflow stays smooth.
No. Tow Deputy works two ways: you can keep your existing number and use simple call forwarding — no porting, no changes to your Google listing, no reprinting anything. Or, we can provide you with a dedicated AI phone number that you can swap in anywhere you currently display your business number — your Google Business Profile, Facebook, website, or anywhere else. Either way, your customers reach the AI seamlessly and you're live in under 24 hours.
Tow Deputy offers simple, pay-as-you-grow pricing with no long-term contracts or hidden fees — and every plan includes a 7-day free trial. The Starter plan is $99/mo and includes 290 calls, SMS & app dispatch summaries, night-time alerts, multi-language support, and more. The Growth plan is $199/mo and includes 490 calls, smart deposits, SMS & app dispatch summaries, night-time alerts, multi-language support, and more. Enterprise plans with custom call volumes, multi-fleet admin, dedicated success manager, and SSO & white-labeling are also available.
Ready to Capture Every Call?
Schedule a 30-minute onboarding call. We'll show you how to connect your dispatch workflow and go live in less than 24 hours.
